TERMS OF SALE
3 EASY WAYS TO PLACE YOUR ORDER: Orders can be placed via our secure online order form or via phone with a major credit card. Official purchase orders from municipalities or school districts can be emailed, faxed or mailed. All purchase orders must be official and signed by an authorized purchasing agent. Purchase orders must include shipping and billing address and must provide the fax and phone number of your districts purchasing agent and accounts payable department. The acceptance of purchase orders from new accounts as well as existing accounts is at our discretion. Please contact our team sales department should you have any questions. Official purchase orders will receive Net 30 payment terms unless other terms have been discussed.
SHIPPING CHARGE: Orders under $150.00 are charged a flat $24.95 S&H charge. The only exception to this rule is if the item is oversized. On orders of $150.00 or more 14% Standard Ground S&H for orders under 50 lbs - If your order contains any items that ship via LTL Truck Carrier or that are irregular or oversized we will find the least expensive rate available and contact you for S&H approval before proceeding with your order - If you need expedited service please call us to see if it is available for your order and to get rates
Shipments going to Alaska or Hawaii or anywhere outside of the Continental UNited States have special or actual S&H charges added. Customers will need to authorize these charges before we proceed with the order.
CREDIT CARD TERMS: We accept Visa, Mastercard, Discover or American Express. Your credit card will be charged at the time of order placement. It is at our discretion whether or not we will accept orders that may take longer than 4 weeks to ship.
To obtain estimated delivery times to your location prior to placing your order please contact our sales department at 1-800-811-1931 Mon.-Fri. 9am to 4:30pm est. or request a quote using our online quote cart.
CUSTOM ORDERS: Orders for custom made products or custom printed uniforms can not be canceled or returned. Full or partial payment may be required in advance for custom made orders at the discretion of Morley Athletic Supply Company Inc.
ORDER CANCELLATION POLICY: Canceled orders that have been charged on a credit card will be accessed $10.00 or 10% of the order total whichever is greater. Orders that have already shipped can not be cancelled and will be handled as returns. We do not accept cancellations on custom orders.
PRICING AND PRODUCT CHANGES: Pricing and products are subject to change without notice. You will be notified prior to your order being processed should there be a discrepancy.
FREE SHIPPING TERMS: Items on marked as Free Shipping can only be shipped within the Continental United States for free. If you are outside of that shipping area please contact us for a discounted competitive shipping rate for those items.
SHIPPING TIMES: Every effort is made to ship items as quickly as possible. Many items ship directly from our Upstate NY warehouse (see approximate shipping times below) and other items will ship factory direct for faster delivery. If a specific delivery time is needed please contact our customer service department at 1-800-811-1931.
Approximate delivery times for orders that ship from our Upstate NY warehouse...
INSPECT YOUR SHIPMENT: When you receive your shipment, inspect the carton before signing the delivery receipt. Open cartons immediately, check contents against the packing list provided and examine merchandise for damage. Should there be any damaged or missing merchandise keep all receipts, cartons and packing materials until instructed to discard them. Do not move any damaged freight to a different location. Please notify our customer service department about any damaged or missing merchandise within 48 hours of receipt. Failure to follow any of the above procedures may invalidate any claim you may have against the carrier. All claims must be made within 7 days of receipt of shipment, otherwise we will not accept responsibility for any missing or damaged merchandise.
Freight claims: we are not responsible for damage or loss in transit. Merchandise received by consignee should be carefully checked against the freight bill to be sure all items have been delivered. Claims for shortages or merchandise damaged in transit signed by the carrier's agent noting shortage or damage in case of concealed damage an inspection report by the carrier's agent must also be included. Any freight shipments that are received damaged must be signed for as damaged on the original bill of lading in the presence of the freight carrier's driver or claims will be rejected. Damages or shortages must be claimed in writing within 10 days after receipt of merchandise. Only written claims are acceptable and may be made via mail, fax or by e-mail at sales@morleyathletic.com.
RETURNS: Requests to make returns must be received no more than 10 days after merchandise is received. Only un-used merchandise in it's original packaging will be accepted. Approval for return of merchandise must be requested in writing- we recommend email for fastest service (sales@morleyathletic.com) unauthorized returns cannot be properly handled and will not be accepted. You must obtain a return authorization number from our customer service department along with the merchandise return address as the location it was received from may not be the location it is returned to. A re-stocking fee will be charged and will be between 10% and 25% depending on the item being returned. All returns must be shipped at the customers expense. The original shipping and handling charges on your order will not be refunded. Custom merchandise, soft goods (uniforms, socks, etc.), shoes or special order merchandise can not be returned.
LIABILITY: Our suppliers, to the best of our knowledge, make every effort to embody the highest degree of protection in all the equipment they manufacture. We cannot, however, guarantee freedom from injury. The user assumes all risk of injury due to use. All merchandise is sold on this condition, which no representative of the company can waive or change. Equipment should be used only as intended, maintained carefully, inspected periodically by user for loose fittings and tested for stability.
MORLEY ATHLETIC SUPPLY COMPANY INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. BASED ON MANUFACTURERS WARRANTY-CONTRACT-NEGLIGENCE BY USER OR OTHER. ALL ITEMS ARE SOLD SUBJECT TO ABOVE CONDITIONS. YOUR SIGNED PURCHASE ORDER OR ORDER PLACEMENT VIA CREDIT CARD, CHECK, MONEY ORDER OR CASH CONSTITUTES YOUR ACKNOWLEDGEMENT AND AGREEMENT TO THESE TERMS OF SALE.
PRIVACY POLICY: Morley Athletic Supply Company Inc. Will use any information only as permitted by law. Aggregated information (information that does not personally identify you) may be used in many ways. As one example, we may combine information about your usage patterns with similar information obtained from other users to learn which pages are visited most or what features are most attractive. Any or all information collected is for internal use within our company and will not be shared. Information entered on our secure order form is protected by encryption and is not shared. Email addresses entered on our secure order form are used for the purpose of correspondence regarding orders that have been placed only and are not shared. Morley athletic supply company inc. We do not share e-mail address with third parties.
Should you have any questions regarding any of the above information please feel free to contact our customer service department at 1-800-811-1931 during our business hours.
As always we appreciate your continued patronage and look forward to your valued orders!